Blog
Have you got the email habit?
So, who's in charge of your email in-box? You are. Who gets to decide when you look in there? You do. It's as simple as that. Interrupting what...
Get organised with your emails
Do you keep all your emails in one never-ending list in your in-box? That's a bit like having an overflowing pile of project papers, magazines,...
Banish email overwhelm – from ‘oh no’ to zero
I was recently asked to help one of my favourite third sector clients with handling in-box overwhelm. This is such a huge issue in our sector I've...
My top five coaching questions
Part five of my 'Listen more, talk less' guide to fabulous questions to use in a third sector one-to-one. Here are my top five favourite questions...
And another five questions
Part four of my series for third sector managers in one-to-ones. Finally, five questions to wrap things up: 1. So, what will you do...
Five more great questions for managers
Here's part three of my 'Listen more, talk less' guide for third sector managers on having a really successful one-to-one: These five powerful...
More great questions for managers
Here's Part Two of your 'Listen more, talk less' guide to third sector one-to-ones. Today, I've got five more super-powerful questions for line...
Five incisive questions for managers
Got a one-to-one coming up with one of your team? Line managers don't have to do all the talking. Here's five super-powerful questions to help them...
New year resolutions – five reasons why they won’t work
I'm guessing you made some new year resolutions..? Even if you didn't actually write anything down, you just can't resist that need to push the...
Let your light shine
This was never said, and never could have been said, by Nelson Mandela in his inaugural speech as President of South Africa. But as he let his light...
Difficult conversations – mistake #3
Having difficult conversations Mistake #3 Muddying your message Perhaps you've avoided procrastinating about holding a difficult conversation with a...
Difficult conversations – mistake #2
Having difficult conversations Mistake #2. Not being clear about what behaviour you want to see exactly Phew! Thank goodness that’s over. You’ve had...